TERMS & CONDITIONS

TERMS & CONDITIONS (Please read carefully. These Terms and Conditions apply to any online, email, phone, and or person to person customer request for services.)

1. CleanE Hauling, LLC (“ the Company”) charges $125 for any cancelled orders with less than 24 hours advance notice.
2. Customer will accept full responsibility for contents of dumpster and agree to additional charges if the dumpster contains unacceptable materials (see below).
3. A customer and / or a third party is not permitted to load more than 3 tons of a customer’s or a third party’s tangible personal property, materials, items, junk, and / or debris. If a customer or a third party loads excess weight, a customer must remove any excess weight, will be charged a $70.00 per ton or any portion thereof overweight fee.
4. Standard Additional Charges:
5. Dry Run Charge(s): The Company charges a fee for unsuccessful container pick-up or drop-off attempts. When this happens, we call this a “dry run”. When a container is unable to be dropped or picked up due to the following reasons, a fee is charged to the customer. Valid reasons for us to charge a client the dry run fee include but are not limited to; overloaded containers, low laying power lines or tree branches, cars or any items or materials blocking access to pick up or drop off a container, door open on a container, material heaped up or hanging over the sides of the container, containers that are too heavy to be removed, locked gates or fences, inaccessible driveways or parking lots for any reason(s) out of our control. The dry run fee is $125. This fee covers drivers pay, fuel, and time for re-routing the drivers planned schedule which takes an immense amount of work.
6. Dumpsters are not to be moved by Customers. We will move the dumpsters upon request, however a $125 trip fee may apply.
7. Customer is responsible for any damages done to dumpster (including theft) while on their job site. Costs of damages will be charged back to Customer. To replace stolen dumpster the cost shall be fair average market price NEW.
8. Customer will accept full responsibility for dumpster while in their possession which includes any damage to property. Customer is also responsible for damage to driveway, lawn, and other damage to property, which results from delivery and/or pick-up of dumpster regardless of weather conditions. If customer chooses to open rear door of dumpster, they will be responsible for securing the door closed before pick up.
9. If a permit is required for dumpster placement, customer is responsible for acquiring such permit. Customer is responsible for fines, impounds or costs incurred from state, county or city jurisdictions while dumpster is on customer job site.
10. Customer understands the rental time for the dumpster and that at any time at the Company’s discretion, the dumpster is allowed to be picked up. If monies are owed on the dumpster, the dumpster may not be picked up and the rental clock will continue until all monies are paid. If customer has dumpster removed from property by anyone other than the Company without the written authorization of the Company, this will be viewed as an act of theft and will be turned over for prosecution to the local jurisdiction of law enforcement.
11. Customer understands that in the event customer fails to pay in full all monies due, the Company may refer such matters to an attorney, collection agency, or file a lien against serviced property. Customer agrees to pay, in addition to any amount due, all costs incurred by the Company as a result of these actions, including court fees, collection fees and late fees. ($75 fee on returned checks).
12. Ordering a container from this web site constitutes a personal guarantee. All information is treated with the strictest confidentiality. By using or engaging in our service(s), you hereby acknowledge and agree to the terms and conditions herein. The Company takes all dumpster orders over the phone or via our website. Therefore, we are unable to obtain a written and/or signed service agreement. For all intents and purposes regarding financial and/or legal issues, the terms and conditions found here shall constitute a legally binding service agreement and shall have the same force and effect as a signed service agreement. IF YOU DO NOT AGREE WITH THESE TERMS AND OR CONDITIONS, DO NOT USE OUR SERVICE(S).
13. I understand that it is my responsibility to either fill out and submit the ONLINE FORM or phone in request when dumpster is ready for pick up. We do not automatically pick up the dumpster after 10 days. Rental time stops once pick up is complete.
14. Delivery and Pick Up of Containers / Acts of God – We make every effort possible to ensure timely and reliable delivery and pick up of containers. However, due to circumstances beyond our control, we cannot and do not guarantee delivery times or dates. Inclement weather, hazardous roads and driving conditions, traffic delays, motor vehicle accidents, delays at transfer station, equipment failure, etc., happen occasionally and we cannot be responsible for these delays. We CANNOT and DO NOT guaranteed next day service for deliveries or pickups. If you do not agree to these terms, please do not use our service. We cannot and will not be held responsible for overweight or overloaded dumpsters. In these situations, we do not refund or credit any amount of money. Again, if you do not agree to these terms, please do not use our service. By using our services, you hereby acknowledge and agree to these terms and conditions. it rains, snows, sleets, hails, etc. while the dumpster is in your possession, please understand we have no control over these acts of God. This may affect the weight of your dumpster. We do not have in our possession or at our disposal any tools or technology to prevent rain, snow, etc. from entering your dumpster. You always have the option to place a tarp or sheets of plywood or any type of barrier over the dumpster opening to prevent the entry of rain or snow. Additionally, the dumpsters are NOT water-tight and will not hold water beyond the saturation of materials in the dumpster and/or a minimal pooling on the floor of the dumpster. Please understand that the Company has to pay for the disposal of the contents of your dumpster. We are charged based on weight, and if a dumpster is heavier because of water saturation, we still have to pay for that additional weight.
15. Credit Card Authorization. Credit Card Authorization: Due to the fact that we accept payment via credit card by phone before delivery of the container and due to a certain level of uncertainty, because fees and or charges can apply after the initial dumpster order, you agree and give authorization to the Company to retain your credit card information for up to 120 days beyond the last day of your container rental and to charge your credit card for any fees or charges that may apply which are covered in the terms and conditions above.